The 3 Magic Words

Who would have thought that a conversation that began by me saying “Number 3 on the sides, finger length on top,” would turn into a discussion about Gov 2.0 and social media. At the heart of the conversation, was me discussing the three most important words EVER about Gov 2.0, transparency, participatory, collaborative.

I have found that it is always best to describe Gov 2.0 using those three magic words. Speaking with my barber, my thoughts were confirmed that the debate on social media used to be “should government be using social media,” has now turned to “how should government be using social media.”  There is no question that local government agencies should be using social media and Gov 2.0 applications, but understanding the tools and how they can solve certain problems has become the key question.

He was quick to assert that government does not play a large role in his day to day life, and other than paying taxes, government leaves him alone. He was expressing concern that government would turn into a “big brother” and the tools really do not need to be developed. This relates back to one of my previous posts, when I spoke about contact points and digitizing the experience. Government is in your life everyday, every road you drive on, traffic light you look at, parking tickets you pay, buildings you walk in,  lakes you swim in and the schools your kids attend. It’s everywhere. The point is that Gov 2.0 looks at these contact points between a citizen and the government and seeks to improve the experience for the citizen. Developing Gov 2.0 applications are critical to continue a healthy, vibrant and active citizenry.

Quick post tonight, I am sure other parts of my discussion with my barber will come up in the future. I am also thrilled to share with you that my classes start up tomorrow. Here is the list of what I am reading for my courses. I am only listing textbooks, but most of my reading is dominated by PDF’s and journal articles. I’ll post any interesting articles to Twitter to share. I previously posted my classes here.

  • Understanding Regression Analysis: An Introductory Guide
  • Public Program Evaluation
  • The One Minute Manager
  • An Elected Officials Guide to the New Governmental Financial Reporting Model
  • Urban Politics: Power in Metropolitan America
  • Fundraising for Social Change
  • Storytelling for Grantseekers: A Guide to Nonprofit Fundraising
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2 thoughts on “The 3 Magic Words

  1. Barbers probably know a lot more about the world around them than many do. Imagine the conversations and stories they hear day in, and day out. They’re also in a position to start up conversation by sharing the same stories they’ve heard with others as they sit down to get that skin-fade. Which is why I’m glad you told him HOW the government does play a part in his everyday life…and how Gov 2.0 is providing a better experience between those contact points.

    There’s a good chance that your barber will share your response with others. Sharing isn’t just a web thing 🙂

    • Thanks for your comments Scott! They must hear so many stories from all the people they interact with, I hope he does share the conversation!

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